Products generally have a 30-day refund period with the following exceptions:
- If in the description of an item, a different refund policy is stated, the policy in the description supersedes this 30-day policy for that specific item only.
- If an item includes a private session, whether sold as part of a package or singly, the item is no longer refundable once the private session has been conducted or if it is less than 24 hours before a session is scheduled, even if it is less than 30 days after purchase.
- Private sessions, whether sold as part of a package or singly, must be availed within six months of purchase or will be forfeited and no refund given. Exceptions are if in the description of the package, the speaker specifies a different time limit
- Only one refund can be requested within a 90 day period.
- As of March 2020, Paypal began keeping 3.7% of any refund, so you will get 96.3% of your money back. If you think you may refund an item, we recommend using the direct credit card option as then you will get 100% of your refund.
To obtain a refund, please forward a copy of your receipt to [email protected] within 30 days of purchase and for direct credit cards a 100% refund will be issued and for Paypal a 96.7% refund will be issued.